faq

At MarkazMart, we aim on providing a hassle-free platform for vendors to showcase and sell their products. Here are compelling reasons why vendors should choose MarkazMart:

Low Cost Per Year: We Offer affordable pricing plans, ensuring that vendors can maximize their profits without breaking the bank. With transparent pricing and no hidden fees, our platform provides excellent value for money.
No need to Create Your Own e-store: Save time and resources by leveraging our established platform instead of building and maintaining your own e-store.
Infrastructure Support: We provide the infrastructure, including website maintenance, security, and performance optimization, so you can focus solely on selling and growing your business.
No (0%) Commission on Each Product Sold: Unlike many other e-commerce platforms, we do not charge any commission on the sale of each product. This means that vendors can retain all their earnings and enjoy higher profit margins.
Promotions and Coupons: Stand out from the crowd by issuing special coupons specifically for your store. These coupons can be customized to offer discounts, promotions, or other incentives, helping you attract and retain customers.
Expand your Reach: Vendors can expand their reach beyond local markets and tap into a wider audience, allowing vendors to capitalize on more opportunities.

MarkazMart Offers vendors a cost-effective, convenient, and commission-free solution to reach a wider audience and grow their business online.

Visit our Contact Us page. Our support team will promptly assist you in addressing any modifications required for your order.

Shipping Address can be changed by going to my account-->Addresses-->Shipping Address. You can also change the delivery address on your next checkout. If you need to change delivery address for an order in process, you can either open a support ticket with the vendor or directly contact us.

Same-day delivery availability is subject to the policies and capabilities of each vendor on our platform. Customers should refer to the vendor’s delivery information to ascertain if same-day delivery options are offered. MarkazMart aims to support transparent communication between vendors and customers to enable a smooth shopping experience, including delivery options, based on each vendor’s services and policies.

No, delivery services are restricted within Lebanon only.

Cash on delivery is the only accepted payment method. If there are any changes or additions to the payment options in the future, updates will be communicated accordingly. The transaction occurs solely between the customer and the vendor at the time of product delivery. MarkazMart does not intervene or facilitate any other payment methods apart from cash on delivery.

Refunds are subject to the terms and conditions established by each vendor on our platform. As such, any requests or issues regarding refunds should be addressed directly with the vendor from whom you made the purchase. Please refer to the specific vendor’s policies or reach out to them directly to initiate and discuss refund requests. As markazmart.com, we aim to facilitate a transparent and direct relationship between customers and vendors for a satisfactory shopping experience.

At present, markazmart.com offers the convenience of cash on delivery as the primary payment method for purchases made on our platform. With cash on delivery, you can pay for your order upon its delivery to your specified address.

Returns are subject to the terms and conditions set by each vendor on our platform. Customers should refer to the vendor’s policies regarding returns for specific instructions and eligibility criteria. For any queries or concerns related to product returns, kindly refer to the vendor’s return policies or reach out to them directly. We aim to facilitate transparent and direct communication between customers and vendors to ensure a satisfactory shopping experience on our platform.

Customers are encouraged to reach out to our support team promptly if there is a need to modify the shipping address for an order that is already in process. We strive to assist and facilitate changes to enhance your shopping experience on markazmart.com.

The return period for orders on markazmart varies and is determined by the policies set by individual vendors. Customers are encouraged to familiarize themselves with the return policies outlined by the vendor to ensure a smooth and efficient return process within the specified timeframe. MarkazMart aims to support clear communication between customers and vendors to facilitate a satisfactory shopping experience.